How We Work
Our Approach
We like to dig in, get dirty, and find the root of your facility problems to solve them once and for all.
Whether it's a quick fix while we're on-site doing something else, a persistent problem that's been nagging you for years, or a pesky intermittent issue you can't quite pin down, we'll help you develop achievable long-term solutions.
It's not always easy to ask the tough questions, squeeze into tight spaces, or spend hours sifting through decades' worth of facility data to identify the source of your problems. But that's what we do. And we do it with passion, commitment, and fortitude.
Chinook helps our clients determine which of our interdisciplinary services and technology will provide the greatest value. Our solution may be a single service on one project, or a fully integrated approach for an entire campus or portfolio. Regardless of facility size, we stay present and engaged, transfer our knowledge, and ensure owners are set up for sustainable and maintainable success.
20+
Years of continuous evolution
50+
Full-time employees
$1.2B
UMCS V IDIQ Contract
50
States + territories served
Technology
At the heart of our approach is an undying commitment to innovation.
We use state-of-the-art, client-focused tools and software to deliver results across every stage of the facility lifecycle.
Quicx™
Developed by Chinook, Quicx is a cloud-based, cyber-secure platform to manage project delivery, commissioning, record documents, equipment assets, operational technology, and project risk across the entire facility lifecycle. Remote and mobile capabilities allow teams in the field to access, capture, and upload facility and asset data in real time.
Modeling & Design Applications
Our engineers use industry-proven software to perform critical system design, load calculations, energy modeling, power studies, and lifecycle cost analysis. Tools include SpecsIntact, Revit, AutoCAD, Bluebeam, and Visio for network architecture diagrams.
Real-Time Monitoring-Based Building Analytics
Chinook provides a data-driven commissioning process that combines real-time measurement, algorithms, and analytics from a wide variety of building data sources to evaluate equipment and system performance and identify operational deficiencies.
Computerized Maintenance Management Systems (CMMS)
A CMMS provides a database of all completed and planned Preventative Maintenance schedules, unplanned Corrective Maintenance, spare parts inventory, work history, O&M manuals, dashboards, and reporting — with the ability to connect to the Building Automation System.
Point Cloud Scanning with Augmented Reality (AR)
Utilizing the Trimble 3D laser point cloud scanner with HoloLens AR, Chinook scans and measures existing buildings to create accurate as-built 3D Revit models — enabling enhanced drawing organization, improved facility management, and reduced construction costs.
Testing & Data Collection
Chinook maintains an inventory of test equipment for comprehensive commissioning, retro-commissioning, and building system analysis — including Data Loggers, BAS Analytics, Balometers, Manometers, Ultrasonic Flow Meters, and Temperature Sensors.
Network Discovery & Monitoring Tools
Chinook uses Wireshark and Nozomi Guardian for network discovery, and Solar Winds and Nessus Manager for monitoring — identifying all known and unknown OT assets, creating asset inventories, identifying vulnerabilities, and performing baseline threat assessments.
Security Incident & Event Management
Through real-time continuous monitoring, Chinook proactively identifies potential cyber threats, monitors network activity for compliance and anomalies, and sends real-time alerts — helping identify incident sources, develop mitigation strategies, and ensure system resilience.
Vulnerability Scanning
Vulnerability assessments include automated scans and manual checks of control systems to establish the configuration baseline, identify vulnerabilities, and establish the STIG/SRG baseline for implementation. Chinook strives to remediate and/or mitigate all vulnerabilities found.
In-House
Innovation Lab
Located in our office, Chinook's Innovation Lab provides a secure, isolated network where we design, configure, and test network infrastructure, analytics, controls sequences of operation, cybersecurity controls, and graphics prior to turnover and real-world implementation.
The lab provides an environment to prepare systems for operation before arriving at the client site, and serves as a unique training and development setting for our staff to gain hands-on experience.
- Ensure control system design can withstand and recover from realistic threats.
- Harden systems and conduct scenario-based active penetration testing.
- Identify vulnerabilities to reliability and security, and perform baseline assessment.
- Implement analytics and continuous monitoring capabilities.
- Develop and test appropriate controls sequences and functional performance test procedures.
Within the lab, we:
Ensure control system design can withstand and recover from realistic threats.
Harden systems and conduct scenario-based active penetration testing.
Identify vulnerabilities to reliability and security, and perform baseline assessment.
Implement analytics and continuous monitoring capabilities.
Develop and test appropriate controls sequences and functional performance test procedures.
Ready to explore our capabilities?
See the full range of services Chinook delivers for critical infrastructure.