A Race Against the Clock: Getting Our Troops the Hospital They Deserve

The Ask

As Camp Humphreys — the largest U.S. Army installation in Asia — eagerly awaited Day One of patient operations at its brand new 418,000 SF hospital, the Army learned several critical facility systems did not meet mandatory DoD operational criteria for healthcare facilities (UFC 4-510-01).

With only two months until opening, surgeries were scheduled and patient visits were planned. The Army needed a partner to quickly identify the full scale of the systems' problems, map a pathway to success, and implement a long-term solution.

The perfect rescue mission.

The Story

Without a second to spare, Chinook deployed to South Korea to get the job done. Working around the clock, we explored every corner of the facility — uncovering issues related to incorrect air exchanges, critical space pressurization, controls interlocks, and AHU operation.

To meet the Army's immovable opening date, Chinook developed a condensed project schedule, working system by system to implement corrections in-situ, perform functional testing and TAB, and confirm every system operated as required. All while maintaining real-time communication with client stakeholders 13 hours away and streamlining workflows with local subcontractors. But that's how we work.

The Outcome

By following our game plan to the letter, Chinook corrected the system deficiencies swiftly and the hospital opened on Day One as scheduled — and what a Day One it was. Patients underwent their scheduled procedures and a family welcomed its newest addition. All in a safe, healthy, and comfortable environment our service members and their families deserve.

The appearance of U.S. Department of Defense (DoD) visual information does not imply or constitute DoD endorsement.